Finding and joining a course
Your dashboard lists every course you are enrolled in. A course you cannot see is a course you have not been enrolled in yet — the catalogue is scoped to your organisation and your cohort, so there is nothing hidden behind a search box.
The three ways you get enrolled
An administrator enrols you. The most common route by a wide margin. You are added to a cohort, and the courses that cohort runs appear on your dashboard.
You are invited by email. The invitation creates your account and enrols you in one step. Follow the link, set a password, and the course is already there.
You enrol yourself. Only for courses your organisation has marked Open. These appear under Explore Programs with an Enrol button. A course marked Closed is not listed there at all — closed means enrolment is something staff do, not something learners request.
Why cohorts decide what you see
This is the part that explains most "where is my course?" questions.
Courses are not attached to people. They are attached to cohorts, and you are attached to a cohort. A cohort running a course is called an offering, and your enrolment is in the offering, not in the course in the abstract.
Three consequences:
- Moving cohort moves your course list. If an administrator moved you, your courses moved with you.
- The same course in two cohorts is two separate runs. Marks, classes and schedule belong to the run, not to the course.
- A cohort with no courses attached cannot enrol anyone. If you were added to a brand-new cohort and see nothing, that is usually why, and it is an administrator's fix rather than yours.
When a course is missing
Work through these in order.
- Check the Cohorts tab on your dashboard. Are you in the cohort you expect?
- Check the start date. A course scheduled to open later is listed but not yet enterable, with its start date shown.
- Check Explore Programs. If it is an open course, you may simply not have enrolled yet.
- Ask an administrator. They can see your enrolments directly and add the missing one. This is a thirty-second fix on their side.
Pathways
A pathway is an ordered series of courses — a track, a programme, a qualification. If your organisation uses them, the Pathways tab on your dashboard shows the ones you are on, which course you are up to, and what is still ahead.
Being on a pathway does not by itself give you access to every course in it. The courses still arrive through cohort enrolment, usually one stage at a time.
Retaking a course
If your organisation lets you retake a course, you are enrolled into it again with a new cohort. That creates a second attempt.
Attempts do not overwrite each other. Both are kept, and your transcript record for that course takes the best of them. See Grades and progress.
Progress, and what counts
Progress on a course card is computed from completed items, not from time spent.
- A lesson counts when you mark it complete.
- A quiz counts when you have completed it.
- An assignment counts when it has been submitted — not when it has been marked.
That last one matters at the end of a course: your progress can read 100% while a grade is still pending, and the certificate waits for the grade rather than for the progress bar.